Telesupport
// CASE STUDY

An SDR agent that prospects
24/7, for Telesupport.

Telesupport is a B2B outsourcing company based in Tunis. The system spots companies that need its service, finds the right contact, sends a personalized message, follows up automatically, and stops the moment a reply comes in. A second project is underway with them.

B2B outsourcing Tunis AI SDR agent in production
// UNDER THE HOOD

The SDR engine,
mapped out.

Illustrative diagram of the B2B outreach system running for Telesupport.

Companyspotted Contactfound Messagesent Automaticfollow-up Replydetected
// RESULTS

What the system recovers,
every day, without exception.

0h/day
of time recovered for the operator, every day
0+
personalized outreach messages sent per day, vs 20 to 25 by hand
0/7
the system runs continuously, without a break
-50%
cheaper than a full-time hire, for more volume
// HOW IT WORKS

Six steps,
no manual intervention in between.

Scraping listings and buying signals

The system continuously monitors companies posting signals that show a need for the service (job postings, listings, online activity).

Decision-maker identification

For each company spotted, the system finds the right person to contact, not a generic front desk.

Message personalization

The first message references real details about the target company, not a generic template blasted out.

Multi-touch email sequence

A first message, then scheduled follow-ups if no reply comes in, on a timeline set in advance.

Automatic stop on reply

The moment a reply comes in, the sequence stops. The operator takes over the conversation, the system never keeps following up with someone who already replied.

Daily report

Every morning, the operator receives a summary: companies spotted, decision-makers found, messages sent, and an alert the moment a reply comes in.

This is the same engine that powers the Automation service, and the foundation of the Companies solution. A second project is underway with Telesupport.

// GET STARTED

The same system can run
for your sales team.

30-minute call, or email us at adam@krateon.tn