Tasks that come back every day
don't need a human.
Payment follow-ups, appointment confirmations, request sorting, outreach to new customers. We build the system that does this work in the background, without error and without a break, while your team focuses on selling.
4h/day recovered, measured at a client
4 hours recovered per day,
for Telesupport, a B2B outsourcing company based in Tunis.
The system spots companies that need the service, finds the right contact, sends a personalized message, follows up automatically, and stops the moment a reply comes in. Measured result: over 100 personalized messages sent per day vs 20 to 25 by hand, a system that runs 24/7, for over 50% cheaper than a full-time hire. A second project is underway with them.
Automatic follow-ups
Late payments, appointments to confirm, quotes with no reply. The system follows up at the right time, without anyone having to remember.
Sorting inbound requests
Incoming messages and emails are classified and routed to the right person, instead of piling up in a shared inbox.
Outreach to new customers
Spots companies that match your target, finds the right contact, and sends a personalized first outreach message.
Regular reports
An automatic summary of what was done, sent every day or every week, without anyone having to compile it by hand.
This is the same engine used for B2B outreach at Telesupport. For a larger team, see the Companies solution, which combines automation and a custom back office.
It automates execution, not your judgment.
On a negotiation, an exception, or a case outside the defined scope, the system stops and notifies you instead of pushing ahead blindly.
The system detects a case that needs a human decision rather than automatic execution.
It notifies you with the full context, you approve or adjust.
The system automatically resumes the rest of the process, nothing gets lost.
Your silent customers
are worth more than a new lead.
The system automatically spots customers who haven't bought or booked anything in your database for several months, and sends them a personalized message to reopen the conversation: a relevant offer, a reminder of what they already ordered, or simply a question about their next need. Every reply is tracked and flows back to your team, every silence triggers a spaced-out follow-up instead of a single send. It's the same follow-up engine used for payments and appointments, pointed this time at the customer base that's gone quiet.
Automatic detection
Customers inactive for X months are identified without manually sorting the database.
Personalized message
The message references the last purchase or service used, not a generic blast.
Spaced-out follow-ups
No silence treated as a final no, a reasonable follow-up cadence.
The same work,
done by someone or by no one.
- ✕Follow-ups forgotten when the week gets busy
- ✕Manual sorting of emails and messages, shared inbox overflowing
- ✕Outreach done occasionally, only when someone has time
- ✕Report compiled by hand, often late
- ✓Follow-ups triggered at the right time, without anyone thinking about it
- ✓Automatic sorting to the right person, on arrival
- ✓Outreach running 24/7, independent of anyone's free time
- ✓Report generated and sent automatically, every day or week
No human error
The same steps executed exactly the same way, every time, with no fatigue or forgetting.
Full log
Every action is recorded and viewable, you always know what was done and when.
Stops cleanly
The moment a reply comes in or a case falls outside scope, the system stops instead of pushing on.
Adjustable, no rebuild
The process evolves with your business, without starting from zero on every change.
Two companies,
the same engine behind them.
Frequently asked questions.
Repetitive, well-defined tasks: payment follow-ups, appointment confirmations, sorting inbound requests, outreach to new customers, regular reports. Not decisions that need your judgment.
No. It removes repetitive tasks so your team can focus on what pays: selling, negotiating, client relationships. Automation does the background work.
If a task comes back every day or every week with the same steps, it's probably a fit. We discuss it during the free, no-commitment discovery call.
Every action is logged, we can identify and fix it quickly. That's why ambiguous cases are escalated to a human instead of being handled blindly.
No. The system runs in the background, you receive readable notifications and reports, without ever touching a line of configuration.
Related services.
The salesperson who never sleeps
The same engine, pointed at WhatsApp conversations rather than background tasks.
AI voice agents
The same conversational engine, carried by voice for inbound calls.
Back office and CRM integrations
The system feeds your management space directly, with no re-entry.
The website that sells
The entry point that feeds the system with new requests.
Top of Google Maps
More local visibility, so more requests for the system to handle.
Every repetitive task done by hand
is an hour your team isn't selling.
30-minute call, or email us at adam@krateon.tn
No long-term commitment. Clear quote on your case, no surprises.