A management space built for
your process, not the other way around.
Travel agencies and multi-branch networks often manage their bookings across a mix of spreadsheets, WhatsApp groups and individual memory. We build the back office that replaces that patchwork: bookings, billing, multi-branch tracking, connected to your website, your CRM and your existing tools, in an interface any employee can use with no technical training.
12+ agencies already coordinated in a single view
Every agency has its own process.
The software should bend to it, not the other way around.
Generic management software imposes its own structure: fields that don't match your reality, screens you have to work around. We build the back office around how your team actually works today.
Centralized bookings
Every booking, whatever the entry channel (phone, WhatsApp, website), lands in the same place, visible to the whole relevant team.
Simplified billing
Invoices generated directly from the booking, no manual re-entry of the same information across tools.
Multi-branch tracking
Each agency keeps its local view of its activity, head office keeps a consolidated real-time view of the whole network.
Interface built for your employees
Not a developer's dashboard. Clear screens, everyday actions in two clicks, no technical jargon.
First network on this system: Alkarama Tourisme, 12+ agencies across Tunisia. This service often pairs with the website and the WhatsApp agent for travel and real estate agencies.
Every edge case stays editable by hand.
A refund, a dispute, an off-process booking: these cases stay visible and editable directly in the tool, with no workaround and no falling back to a parallel spreadsheet.
An employee flags an edge case directly in the relevant file.
The file stays editable by hand, with a full history of changes.
Head office keeps a consolidated view, even over cases handled manually.
Connected to your tools,
not stuck in a corner.
A back office that doesn't talk to your other tools quickly becomes just another dashboard to check in duplicate. We connect your website, WhatsApp, your CRM and your billing into a single flow, with an admin built for your type of agency.
Website connection
Requests captured on the website (form, booking, contact request) land directly in the back office, no manual re-entry.
WhatsApp Business API
Conversations and bookings taken by the WhatsApp agent flow automatically into the same management space as the rest of the activity.
Existing CRM
When your CRM exposes an accessible API, we connect it to the back office: no more double entry between the sales tool and the operational tool.
Billing
Billing data flows between the booking, the back office and your accounting tool, without re-entering the same information three times.
The back-end admin is built for your real activity, whether that's a travel agency, a real estate agency or another type of networked business. See also the Agencies solution and the Companies solution for larger-scale integrations.
The same network,
with or without an overview.
- ✕Every agency has its own version of the truth
- ✕Bookings scattered across files, messages and memory
- ✕Billing re-entered manually from one tool to another
- ✕Head office finds out about problems late
- ✓One single source of truth, shared in real time
- ✓Bookings centralized regardless of entry channel
- ✓Billing generated directly from the booking
- ✓Consolidated view for head office, local view for each agency
Role-based access
Each employee sees and edits only what matches their role, without exposing the whole network's data.
Accounting export
Billing data exports in a format your accountant can use, with no re-entry.
Full history
Every change is timestamped and attributed, useful for tracing a disagreement or an error.
Automatic alerts
A booking with no confirmation, a late payment, head office is notified without having to go looking.
The first network
already on this system.
Frequently asked questions.
A management space built for your real activity: booking tracking, billing, multi-branch dashboard. Not generic software where you adapt your work to the tool, the other way around.
No, that's the starting point. The interface is built so a regular employee can use it with no heavy training: a few clear screens, everyday actions in two clicks.
Yes, that's the main use case. Each agency keeps its local view, head office keeps a consolidated view of the whole network.
It depends on the number of modules (bookings, billing, tracking) and the number of agencies to connect. We quote the exact timeline after a quick audit of your current process.
Yes, each employee sees and edits only what matches their role and their agency, head office keeps the full view.
Billing data exports in a format your accountant can use. A direct integration is discussed depending on the tool in use.
Yes, when the tool exposes an accessible API. We connect your website, WhatsApp Business API, your existing CRM and your billing into a single data flow, with no manual re-entry between tools.
Yes. The module structure (bookings, billing, tracking, integrations) adapts to your real activity, whether that's a travel agency, a real estate agency or another type of networked business.
Related services.
The salesperson who never sleeps
Bookings taken by the WhatsApp agent flow automatically into the dashboard.
AI voice agents
The same conversational engine, carried by voice for inbound calls.
No more repetitive tasks
Follow-ups and reports generated directly from your back office data.
The website that sells
Requests captured by the website land directly in the back office.
Top of Google Maps
More local traffic captured by the listing, more files to coordinate in the back office.
A shared spreadsheet
isn't built to run 12 agencies.
30-minute call, or email us at adam@krateon.tn
No long-term commitment. Process audit before any quote.