Repetitive admin work
doesn't need a full-time person.
Banking, insurance, telecom, private education, outsourcing: multi-channel AI customer support available 24/7, SDR agents that take over outreach, automation of admin tasks, integration with your existing systems (CRM, email, WhatsApp Business API), with an operator who stays responsible for the system once it's live.
A customer case,
from request to follow-up.
Illustrative diagram of the type of flow we deploy for multi-channel AI customer support.
Four systems,
built to hold up at the scale of a team.
The common thread between a large team and a small SME: repetitive work costs time nobody gets back. At company scale, that time quickly adds up to full salaries.
Multi-channel AI customer support
Answers on WhatsApp, email or chat 24/7, captures the request, resolves what's simple, forwards the rest to the right team with the full context.
AI voice agents for customer support: in development, 2026 launch.
SDR agents for outreach
Spots targets matching your customer profile, finds the right contact, sends a personalized outreach message and follows up, your sales team takes over the moment a reply comes in.
Automation of admin tasks
Follow-ups, confirmations, sorting inbound requests, regular reports. The background work that comes back every day or every week, done without error.
Integration with your existing systems
CRM, email, WhatsApp Business API: we connect the system to what you already use, with an operator who guides deployment and stays responsible for how it runs over time.
Automation and the SDR agent run on the same engine delivered at Telesupport. See also the Automation service and the custom back office for multi-site operations. The same SDR engine also holds at enterprise scale, see the Cloudian case study.
Frequently asked questions.
Yes, wherever the tool exposes an accessible API (CRM, email, WhatsApp Business API). We confirm technical access before committing to a go-live date. By default, data flows into a clean Google Sheet or Notion page.
No. It handles the repetitive outreach work (spotting targets, finding the contact, sending and following up), your team keeps the conversation, the negotiation and the signature.
An operator stays responsible for the system, not just the initial deployment. Monitoring, adjustments and support stay included, with a regular check-in on results.
Every repetitive task done by hand
is an hour your team isn't billing.
30-minute call, or email us at adam@krateon.tn